That may be all it needs to recognize the video feed and start displaying correctly. Please try to restart the computer to test again. Some connection types don’t like hot swapping while a monitor is powered on. Unplug the cables running from the pen display to your computer and plug them back in, make sure they are firmly connected. How do I connect the U1200/U1600 to my computer using 3-in-1 cable? Sometimes the problem may occur due to an incorrect connection between the pen display and your device.įollow the instructions to connect the pen display to your computer. Update the graphics card driver on your computer Make sure you are in Duplicate or Extend mode Check if the U1200/U1600 has enough power Check if you connect the U1200/U1600 to your computer correctly If the first method does not fix the problem, proceed to the next. If you are using the 3-in-1 cable to connect the U1200/U1600 to your computer, please follow the methods below in the order listed. Solutions to try if you are using the 3-in-1 cable connection USB-C port of the pen display is defective 3-in-1 cable/USB-C to USB-C cable is defectiveĥ. HDMI/USB-C port of your computer is defective or not compatibleĤ. ![]() This error will occur if any of the following situations exist:ģ. ![]() Reasons for No Signal Black Screen issue: Here are the reasons and solutions to solve the problem. Having No Signal Black Screen issue with your U1200/U1600? Toon Boom, if you see this, is there any solution now? I have the same problem as this guy.How to fix No Signal Black Screen problem of my U1200/U1600? I haven’t asked for their support, but after several minutes of searching online, I cant find a solution for Ugee users like us. I will write – again – to Ugee and see if they can do any better at resolving this mismatch of hardware and software.Īre there any updates to similar situations like this? I also have a surface tablet that isn’t Wacom (Yiynova brand instead) with an extended display and the solutions haven’t worked for me either, I’m assuming because like the last person we both have tablets that aren’t Wacom brand. (When both monitors are clones, the cursor tracking is accurate when one monitor is an extended desktop of the other, the cursor is offset). It was rather frustrating because TB kept asking us questions we had already answered (eg, “Are you using Windows 10?” when we had already provided all the specs of our software and hardware).Īnd so it went for about a half-hour…TB rounded up the usual suspects (eg, do the resolutions match?, is the scaling at 100%%, is the scaling disabled?) and nothing changed.Īnd of course nothing is going to change because TB did nothing we hadn’t already tried ourselves, and had already explained to TB.Īnyway, bottom line, until either TB or Ugee work things out, separately or together, the two products (Harmony Advanced and Ugee UG-2150) will not play nice together in a dual-monitor setup in extended mode. ![]() Toon Boom tech support sent us “Team Viewer” which we installed and which allowed Toon Boom to control our PC. Just got offline from a remote access session. We are using a Ugee UG-2150 tablet (that Toon Boom does not support). Our problem is cursor offset when using a dual monitor setup in extended desktop mode.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |